Everything you need to know about how your personal data is collected, stored, accessed, and what rights you have — all in one place.
For any privacy-related questions:
support@betfun.worldBetfun (betfun.world) takes the privacy of its users seriously. This page explains in detail what information we collect, why we collect it, and how it is kept secure. By using Betfun, you agree to this Privacy Policy.
Betfun is an internationally licensed online betting and gaming platform. We are committed to providing a safe and secure environment built specifically for users in Bangladesh.
This privacy policy explains how Betfun processes your personal information. "Information" here refers to any data that can directly or indirectly identify you.
This policy applies to Betfun's website, mobile app, and all digital services.
Betfun collects three types of information — data you provide directly, data generated automatically as you use the platform, and data received from third parties.
Information You Provide Directly:
Automatically Collected Information:
Betfun collects your information only for specific purposes — not arbitrarily or for undefined future use.
Betfun's servers operate to the highest security standards. Every data point — from registration details to betting history — is kept in encrypted form.
In the event of a data breach, affected users will be notified within 72 hours and the relevant authorities will be informed.
Betfun's website and app use cookies — small text files stored in your browser or on your device that help improve your experience on the site.
You can disable cookies through your browser settings, though doing so may limit certain features of the site. Disabling essential cookies will prevent login sessions from being maintained.
As a Betfun user, you have a number of rights over your own data. These rights are free to exercise and straightforward to use.
You can request to see what information Betfun holds about you. Contact support and it will be provided within 30 days.
You can request a correction if any information is inaccurate or outdated. You can also update it yourself from Account Settings.
If you close your account, you can request that your data be deleted. However, certain information may need to be retained to meet legal obligations.
In certain circumstances, you can request that the use of your information be restricted.
You can request an export of your data in a structured format.
If you no longer wish to receive promotional messages, you can opt out at any time by contacting our support team.
To exercise these rights support@betfun.world. We typically respond within 7 business days.
Betfun strictly prohibits anyone under 18 from using the platform. Collecting or storing data from minors is against Betfun's policy.
Betfun does not retain data longer than necessary. Different types of data have their own defined retention periods.
Once the designated retention period ends, data is securely deleted or irreversibly anonymized.
Betfun may update this Privacy Policy when necessary. Users will be notified of any significant changes via email or push notification.
Contact us for any privacy-related questions, requests, or complaints. Betfun's dedicated privacy team is always ready to help.
From registration to payments — every piece of information is protected individually.
Your name, date of birth, and NID are used solely for identity verification. They are stored in encrypted form on separate servers.
BKash and Nagad numbers are encrypted. Transaction logs are stored on secure servers and are never shared externally.
Your mobile number and email are used solely for service-related communications and are never shared with third parties.
Your bets, wins, and losses are visible only within your account dashboard and cannot be accessed by any external party.
Chat and email records are used solely to improve our services and are deleted after a set retention period.
Only city- and country-level data is stored. Precise GPS location is never collected or retained.
Betfun protects your privacy not just in words, but at every technical level.
256-bit SSL/TLS encryption — the same standard used by banks and government systems. Every piece of your data is protected this way.
OTP and biometric verification ensure that only you can access your account.
Betfun's policy is clear — user data will never be sold. This commitment is part of a legally binding agreement.
Third-party security experts regularly audit Betfun's systems to identify and address vulnerabilities.
Once the designated retention period expires, data is automatically deleted or anonymized — this process is ongoing.
Betfun adheres to international data protection standards, which are regularly verified by its licensing authority.
When signing up for any online platform, the biggest question is: where does my information go? I shared my bKash number, my NID — are these safe? Betfun takes this question very seriously.
It's understandable to have concerns about online payment security in Bangladesh — mobile banking fraud does happen. On Betfun, your bKash or Nagad number is only used during transactions and is stored in encrypted form. No Betfun staff member can view your full payment number — the system displays only the last few digits.
Many users have concerns about KYC and national ID information. At Betfun, KYC is used strictly for age verification and fraud prevention — not for advertising or marketing. KYC documents are stored in encrypted form on a separate server and are accessed only once to complete verification. After that, operators no longer have direct access to that data.
Cookies are something more and more people are paying attention to these days. Betfun's analytics cookies don't know who you are — they only register things like "someone clicked this button" or "how long someone spent on this page." Betfun uses that data to identify which pages feel confusing or difficult to use, pinpoint where problems are occurring, and fix them.
A word on marketing notifications. Betfun does send promotional messages — to let you know about new offers, pre-match free bets, or weekly reload reminders. However, you have every right to opt out. You can turn off any type of marketing message from "Notification Preferences" in your account settings — it only takes a moment. Even after opting out, you will still receive essential service-related messages, such as withdrawal confirmations and security alerts.
It's important to know what Betfun will do in the event of a data breach. If any system is compromised or data is exposed, Betfun is required to notify affected users within 72 hours. This isn't just a promise — it's a licensing obligation. There is no option to cover it up.
Many users also want to know how long their data is kept after closing an account. Betfun retains financial transaction records for 7 years due to legal obligations. However, betting preferences, device information, and analytics data are not retained in the same way. Once you request account closure, the process of deleting non-essential data begins.
Regarding server locations — Betfun's primary and backup servers are hosted in internationally certified data centers. They are ISO 27001 certified and regularly pass third-party security audits.
To put it plainly — privacy is not a formality at Betfun. When people in Bangladesh share their NID and mobile banking details on a platform, they are placing their trust in it. Honoring that trust is Betfun's responsibility. That is why Betfun is equally committed to investing in technical security, maintaining transparent policies, and upholding user rights.